Resources

Managed Services

What is Infolock’s Managed Services Offering?

Infolock’s Managed Services consists of systematic program development and management that monitors, controls, secures, protects, and improves a customer’s data use. Current managed offerings include:

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Managed Services Datasheet

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Managed Services Datasheet

Offering

What Does Infolock’s Managed
Services Offering Entail?

Although each offering has unique objectives, deliverables, and commitments, all Managed Services customers
can expect expert technical administration, KPI development and tracking, and Customer Success support, all
delivered via a fully staffed solution. Additionally, the MDLP and MDRM
offerings include:

Managed Data Loss Prevention

For a DLP program launch, customers can expect a fully operational DLP solution that covers the organization’s highest risk DLP vectors and data types within the first year, with a plan to expand DLP’s organizational footprint in the following year(s). When Infolock inherits an existing DLP environment, the team will assess the program from the ground-up, provide/implement actionable recommendations, and outline clear direction for further maturity. In both scenarios, Infolock establishes technical and incident response workflows, while developing deep relationships and a defined communication cadence with the customer to further their understanding and use of DLP.

Managed Data Risk Management

Core elements of Infolock’s DRM Program Build offering (e.g., Program Assessment, Data Inventory, etc.) are added to the typical MDLP Program Development. Which core elements to add are determined on a per customer basis, dependent on assessment findings, program requirements, and the organization’s specific business objectives.

Infolock Data Analytics Platform

Infolock’s MDLP and MDRM customers also gain access to the Infolock Data Analytics Platform (IDAP) IDAP is an analytics dashboard hosted by Infolock, driven by Azure and Power BI, and customized for each customer. It displays near real-time DLP program metrics, and in tandem with our Managed Services team, serves as visualization for operational and strategic DLP-related trends – an element often missing natively from DLPsolutions, and a challenge for DLP program stakeholders.

Interested in learning more about MDLP and MDRM? Want to see an IDAP deep dive? Schedule a call today!

What are the Benefits of
Infolock’s Managed
Services?

Risk Reduction
Savings

Each year, Infolock provides Managed Services customers with an overview highlighting major incidents and potential data compromised costs that DLP either identified and/or blocked over the previous 12 months.

Uniterrupted
Program Delivery

Infolock’s outsourced offering ensures that customers maintain a seamless DLP program, unaffected by otherwise costly and time-consuming recruitment, training, or retention obstacles.

Headcount
Savings

Infolock’s analysts, engineers, and consultants provide a cost-effective approach to developing and maintaining a DLP program, resulting in an estimated $450,000 in annual headcount savings.

To see these benefits in action, check out the case study – “ACR Improves Data Protection, Saves
Time & Money with Infolock’s Managed DLP Program”

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